Refund policy

🚴 Welcome to Vd Chawla Cycles Support

We ensure all our cycles and accessories are delivered in perfect condition, having passed 28 International Quality Checks. If you receive a cycle with a manufacturing defect, we offer a 2-day replacement/exchange policy.

✨ 🛠️ Manufacturing Defects

Covered: Issues that affect performance, safety, or functionality due to manufacturing errors.

Not Covered: Wear & tear, accidents, misuse, or user modifications.

✨ 🔄 Exchange / Replacement

Contact us within 2 days of delivery. Share:

  • ✔️ Order Number
  • ✔️ Description of the issue
  • ✔️ Photos or videos of the defect

📞 Support: 9212403104
📧 Email: vdchawlacycles@gmail.com

Approved requests are processed within 5–7 days.

✨ 📦 Return Shipping

We cover return shipping for manufacturing defects. Based on your location, we’ll provide labels, instructions, or arrange pickup.

✨ 🔍 Inspection & Evaluation

Once the returned product is received, our experts will inspect the cycle. Upon confirmation of the defect, we will proceed with replacement.

✨ 💳 Refunds

If eligible, refunds will be credited to your original payment method within 5–7 business days.

✨ 📋 Customer Responsibilities

  • ✔️ Properly pack the cycle to avoid transit damage
  • ✔️ Include original accessories

Have more questions? Contact us anytime! Thank you for choosing Vd Chawla Cycles. 🚴♂️