Frequently Asked Questions

📦 Delivery & Support FAQs

🚚 How many days does delivery take?

Delivery takes 2–7 working days, depending on your location.

🌍 Do you offer delivery across India?

Yes, we provide PAN India delivery.

💰 What are the delivery charges?

Delivery charges range from ₹900 to ₹1500, based on your pincode and cycle size.

🆔 When will I receive the tracking ID?

You’ll receive your tracking ID within 24–48 hours after dispatch.

🚛 Which courier partners do you use?

We ship via trusted courier partners like Delhivery, Bluedart, DTDC, and more.

⏱️ When will my order be dispatched?

Orders are dispatched within 1 working day after confirmation.
Note: No dispatch on Saturdays and Sundays.

🎥 Will I get an unboxing video for safety proof?

Yes. We recommend recording a full unboxing video from package opening to product check — this is mandatory for claims.

🔁 What is your return policy?

Returns are accepted only for transit damage or wrong item with valid unboxing proof.
Return window: within 24 hours of delivery.

🧾 Will I get a bill and warranty card?

Yes, a proper GST bill will be included in the box.

📞 Can I contact customer support after purchase?

Absolutely. You can reach us via WhatsApp between 11 AM – 7 PM.