Privacy policy

🔐 Privacy Policy

This Privacy Policy describes how Vd Chawla Cycles ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from www.vdchawlacycles.com. By accessing our services, you agree to the terms of this policy.

📘 🔄 Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here with the updated "Last Updated" date.

📥 How We Collect and Use Your Personal Information

We collect personal data to provide, improve, and secure our services. This includes information you provide, data from cookies, and information from third-party providers.

👤 What We Collect

Information You Provide:
  • Contact details: Name, phone, email, address
  • Order details: Billing/shipping info, payment confirmation
  • Account data: Username, password, security questions
  • Shopping actions: Wishlist, cart items, views
  • Customer support: Messages & conversations
Data via Cookies:

We collect browsing info such as IP, device, and usage patterns through cookies and similar technologies.

From Third Parties:
  • Shopify, payment processors, shipping services
  • Email interactions, tracking pixels, analytics tools

All third-party data is handled per this policy.

💡 How We Use Your Info

  • Orders: Fulfillment, tracking, customer service
  • Marketing: Promotions via email/SMS
  • Security: Prevent fraud or misuse
  • Support: Help requests, product reviews

🍪 Cookies

We use cookies to improve your experience. Learn more via Shopify's Cookie Policy.

📤 How We Share Your Info

  • With service providers like IT, fulfillment, payments
  • With Shopify and trusted marketing partners
  • With affiliates or as part of business transfers
  • To comply with law or protect rights

📝 User Generated Content

Content like reviews may be public. We’re not responsible for how third parties use this information.

🔗 Third Party Links

Our site may link to external platforms. Their privacy policies apply. We’re not responsible for third-party practices.

👶 Children's Data

We don’t knowingly collect data from children. If mistakenly submitted, guardians can request deletion.

🛡️ Security & Retention

We use reasonable security measures but can’t guarantee 100% safety. Retention depends on purpose & legal requirements.

📌 Your Rights

  • Access: View what info we hold
  • Delete: Request data removal
  • Correct: Fix any incorrect data